Emergency Plumbing Guide: What to Do Until Help Arrives

Immediate Actions for Common Plumbing Emergencies

1. Burst Pipe

If you discover a burst pipe, take these immediate steps:

1. Turn off the main water supply - Usually located near your water meter
2. Open all cold taps - This helps drain remaining water from pipes
3. Start collecting water - Fill containers for essential use
4. Document the damage - Take photos for insurance purposes
5. Begin cleanup - Remove valuable items from affected areas

2. Major Leak

For significant water leaks, follow these steps:

• Locate and turn off the nearest isolation valve
• Place buckets or containers to catch water
• Move furniture and belongings away from the affected area
• Use towels to soak up water and prevent spread

3. Blocked Toilet

If your toilet is blocked and overflowing:

• Turn off the water supply valve behind the toilet
• Don't flush again - this will make the problem worse
• Use a plunger if available, but don't force it
• Keep children away from the affected bathroom

Locating Important Plumbing Controls

Every household member should know the location of:

• Main water shutoff valve - Usually near the street or property boundary
• Hot water system shutoff - Typically near your geyser
• Individual fixture shutoffs - Under sinks and behind toilets
• Water meter - Usually at the property boundary

Prevention Tips

Prevent future emergencies by:

• Regular maintenance checks of pipes and fixtures
• Installing water leak detectors in risk areas
• Maintaining proper water pressure levels
• Scheduling annual professional inspections
• Addressing minor issues before they become major problems

When to Call an Emergency Plumber

Contact us immediately if you experience:

• Sewage backup or strong sewage smells
• Multiple blocked drains simultaneously
• Water damage to walls or ceilings
• No water supply to entire house
• Gas leaks or gas-related issues